Important Note:
Final Availability is to be determined by a Staff Member. Even though a date appears to be "Available", we may be full. Please book your reservation as early as possible.
Please take the time to read over these FAQ before reserving online. You may find them helpful! If you are ready to reserve, click the link to the left.
FAQ
Q. I want to request a site number or a site next to a friend or family member who has already reserved? How do I indicate that on my online request?
A. Before submitting your reservation, you will have a chance to put in a special request or comment. The "Additional Comments/Questions" box can be found on Step 4 right before you submit your request. You can enter a request such as: “We would like to get a site next to John Smith” or “We would like to request site #10 so we can be near the pool” or any other special instructions. A Staff Member will read any comments you put in this box and place you accordingly. You may also leave it blank if you have no requests.
Q. Why can't I select a site number while reserving? How do I find out what site number I will get?
A. Whether you reserve your site online or over the phone, Silver Lake Jellystone Park does not give out site numbers until you check in. If you are worried about receiving a site in an area you would not find desirable, please put a request in the “Additional Comments/Questions” box. You can say, “Not by the dumpsters”, etc.
Q. It is asking for a "Vehicle Type" and we are camping in a tent?
A. If you click the drop down box, you will see there is a place to select "Tent". It will also ask you to put in a "Length (Feet)", you can type whatever you'd like in the box. It will not affect your reservation.
Q. I am reserving for Memorial or Labor Day Weekend and my $10 Thursday price is not being reflected in the grand total?
A. The $10 Thursday charge is adjusted when your reservation is accepted by one of our Staff Members. You will receive an additional confirmation stating the correct balance.
Q. How much is my credit card going to be charged when I submit my reservation request?
A. Credit cards are processed after the reservation request is accepted by a Staff Member. Once your reservation is accepted, a Staff Member will process your card for a 2-night deposit for a non-Holiday stay or a 3-night deposit for a Holiday stay (Memorial, 4th of July, Labor Day). Please note: If you are reserving a RENTAL UNIT, the deposit is determined differently. Rental Unit deposits are 50% of your total balance. (Example: If your total is $300, your deposit will be $150)
Q. I need to reserve multiple campsites for my group, can I do it online?
A. Yes, it is possible, but each site you reserve has to be entered individually. In the “Additional Comments” box, be sure to let us know who you are with. If you need to reserve more than 3 campsites at once, it may be easier (but not required) to call us at (231) 873-4502 and do it over the phone with a Staff Member.
Q. How do I know if my online request went through?
A. If your online request went through you will receive an email saying your, "booking request has been submitted." Once your request as been approved you will receive another email stating it is confirmed. It may take up to 24 hours for a request to be confirmed (depending on our office hours).
Q. The online reservation system lets me submit a stay that does not meet the minimum night stay, so why was my reservation request declined?
A. Unfortunately, at this time our online system does not have the capabilities to recognize a stay that does not meet the minimum night stay. We apologize for the inconvenience. Please be sure your stay meets the minimum night stay before submitting your request in order to avoid a declined request. Click here to check the minimum night stay policy.
